Plans
Rabolic has four plans and no free plan. Every new user's first organization starts with a 3-day trial. Prices are in USD, per organization. Yearly billing costs ten months: two months free.
| Starter | Growth | Scale | Business | |
|---|---|---|---|---|
| Monthly price | $29 | $89 | $249 | from $599 |
| Yearly price | $290 | $890 | $2,490 | from $5,990 |
| Events included per month | 1M | 5M | 25M | 100M+ |
| Price per extra 1M events | $30 | $20 | $12 | Agreed per contract |
| Projects | 3 | 10 | Unlimited | Unlimited |
| Data retention | 12 months | 24 months | 36 months | Agreed per contract |
| Members | Unlimited | Unlimited | Unlimited | Unlimited |
| Alerts (email, on any metric) | — | ✓ | ✓ | ✓ |
| Support | Priority | Priority | Priority, onboarding, SLA on request | |
| How to buy | Checkout | Checkout | Checkout | Talk to us |
Every plan includes the whole product as it is built today: every SDK and the ingest API, every report, several projects under one subscription, roles with per-project access, two-factor sign-in and privacy requests. Plans differ only by volume, projects, retention, overage rate, alerts and support.
Business has no checkout. Write to sales@rabolic.com. Its quota, retention, overage rate and projects are set on the organization by hand, and its overage is billed by contract.
Event quotas are per billing month, on yearly plans too.
Choosing a plan
Only the owner can choose or change the plan. Open the organization's Usage & billing, pick a plan and a monthly or yearly interval, and pay on the checkout page. Payments go through Dodo Payments, the merchant of record, which handles VAT and sales tax.
Manage payment opens the payment portal to update the payment method.
Billable events
A billable event is one that passed validation, was accepted by ingest, and is counted once after deduplication. These aren't billed:
- malformed, unauthorized and rejected events;
- duplicates (the same
event_idagain); - dropped events, over a cap or without a plan.
Usage & billing shows billable events per organization, project, environment and platform, counted per UTC day, and dropped and rejected events too.
The billing period
A billing period runs from the subscription's start day to the day before the same day next month, in UTC. The quota and every project's cap reset at the start of each period.
Plan changes
| Change | What happens |
|---|---|
| Upgrade | Applies at once; the difference is prorated |
| Downgrade | Applies at the next period boundary. The dashboard first warns if your projects or retention exceed the new plan |
| Cancel | Access continues until the end of the paid period. After that, the dashboard is read-only, ingestion stops, and the data is kept for 30 days, then deleted |
| Failed payment | Dodo retries. Ingestion continues for 7 days, then stops and the dashboard becomes read-only |
Data is never deleted, and ingestion never stops, without notice first. See Read-only and deletion.
Organizations and roles
Rabolic organizations and projects, the organization overview, inviting members, the four roles (owner, admin, analyst, viewer) with per-project access, requiring two-factor, and deleting an organization.
Usage and overage
How Rabolic counts usage against your plan's allowance, usage notices at 80% and 100%, turning overage on with a monthly spending limit, project caps, and what happens to events past the limit.