Trial

Your first organization gets a free trial. No card is needed.

The clock starts with your first event

The trial doesn't start when you sign up. It starts when Rabolic accepts the organization's first event. Until then it waits, so setting up the SDK uses none of it.

The dashboard says "Your 3-day trial starts with your first event" until then, and "Trial: … left" after.

The cap

During the trial, the organization has Growth's features and limits, with a hard cap of 250,000 events. Events over the cap are dropped and counted as dropped. Dropped events aren't billed, and the SDKs don't retry them.

One trial per person

Only the first organization a person creates gets a trial. Later organizations start without one and need a plan before they accept events. Invited members don't affect this.

Emails

Rabolic emails the organization's owners:

• when the trial starts;
• 24 hours before it ends;
• when it ends;
• 2 days before the data is deleted.

When the trial ends without a plan

• Ingestion stops. Events are dropped and counted. The SDKs get the same answer as over a cap, so they don't retry.
• The dashboard becomes read-only. Reports open, but nothing can be created or changed except the plan. Leaving or deleting the organization and privacy requests still work.
• The data is kept for 7 days, then deleted. The organization, its members and its projects stay, so you can subscribe and start again.

Choosing a plan at any point, including during those 7 days, restores ingestion at once. See Plans.