Users

Users lists the people in the project. A person is one human after identity resolution: their browsers, app installs and server events together.

The list

• Tiles: users (and how many are online now), identified, cross-platform and, with a revenue source, paying users.
• Filters: Everyone, Identified, Anonymous only or Cross-platform, then country and acquisition. With a revenue source, also converted and revenue.
• Columns: user, user id, country, first seen, last seen, platforms, first touch, sessions, events, purchases and lifetime revenue.

The list loads the 1,000 most recent users and says "(most recent loaded)" when there are more. Use the search box or ⌘K to find someone by id.

A person's page

Click a person to open their profile:

• their name, email and user id if you sent them as traits, first seen and last activity, and whether they're online now or not identified yet;
• sessions, events, purchases, lifetime revenue and refunds;
• Identity graph: the anonymous ids and user id that belong to them;
• Activity timeline: their events, on every platform;
• User properties: their traits;
• View journey: their path to your goal in Journeys.

Export or delete a person's data

Owners and admins have a ⋯ menu on the person's page:

• Export user data (GDPR): downloads a JSON file of their profile, identities and events.
• Delete user data: deletes their profile, identities, events and transactions, including people merged into them. You confirm with Delete person.

The same requests are in Project settings → Privacy & data, with a history of every request. Both work while the organization is read-only.